Privacy Policy

Last Updated: June 2026

UNVL Technologies, Inc. (“UNVL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the UNVL Platform.

Information We Collect

We may collect:

  • Account and contact information (name, email address, phone number, organization)

  • User-generated content and information submitted through the Platform

  • Technical and usage information, including device, browser, IP address, and system activity

  • Integration and workflow data necessary to provide Platform functionality

  • Communications with our support and customer success teams

How We Use Information

We use information to:

  • Provide, operate, and improve the UNVL Platform

  • Deliver customer support and technical assistance

  • Process transactions and manage accounts

  • Monitor security, performance, and reliability

  • Develop new features and services

  • Comply with legal and regulatory obligations

AI and Analytics

UNVL may utilize artificial intelligence and machine learning technologies, including services provided by third-party vendors such as OpenAI, Anthropic, Amazon Web Services (AWS), and similar providers.

UNVL may use de-identified and aggregated information to improve platform functionality, analytics, automation capabilities, and machine learning models. Such information will not identify individual users, patients, or customers.

Healthcare Information

Where applicable, UNVL may receive Protected Health Information (PHI) on behalf of healthcare organizations.

In such cases:

  • UNVL processes PHI solely to provide contracted services

  • Appropriate safeguards are maintained to protect PHI

  • Business Associate Agreements (BAAs) may govern such processing

Information Sharing

We do not sell personal information.

We may share information with:

  • Service providers and subprocessors supporting the Platform

  • Cloud hosting and infrastructure providers

  • AI and technology partners necessary to provide Platform functionality

  • Regulatory authorities or law enforcement when required by law

  • Successors in connection with a merger, acquisition, or business transfer

Security

UNVL implements reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to provide services, satisfy legal obligations, resolve disputes, and enforce agreements.

Upon termination of services, information may be deleted, returned, or de-identified in accordance with applicable agreements.

Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of certain information

  • Object to certain processing activities

Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform with a revised effective date.

 

Contact

UNVL Technologies, Inc.
privacy@unvl.ai